Identification problem in Wall of Sound
If you have an red error message when you type in your personal information in Wall of Sound such as this screen:
Please go to into your Two notes account through the Two notes Store ( https://store.two-notes.com ).Use the email address and password to log into your account.
Go to your the section My Personal Information of your account (https://store.two-notes.com/en/identite), and check all your personal information. You can edit all your information there.
The WoS login system is very case sensitive, even for the email address. You need to type all the information found in you My Personal Information page as they are inputted.
Another common issue we have witnessed from our users is to have a space inputted after the information for First Name. WoS considers space as a character. If there is one after your first name or last name, you will have the same error message as above, however the issue is not visible. Please check for this potential issue too, at https://store.two-notes.com/en/identite .