A cabinet I bought is now listed as "Missing"

This issue can be linked toa license issue - sometimes it can be due to the renaming of a cabinet after its release.

 

To solve this issue, please do the following steps:

  • close Torpedo Wall of Sound/Torpedo Remote
  • go to this page in your account: https://www.two-notes.com/en/my-two-notes/?section=dynir
  • click on"Renew" in the "Renew My License" section
  • once the renewal completed, open the software again. The software will download the new license and it will solve the missing cabinet issue.

If your issue is still ongoing, please submit a ticket on the Two notes helpdesk.